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Xerox Service Mode

Press and hold the 0 key for 10 seconds then simultaneously press START.
You will then be asked to enter a code. Type “6789” and Enter.

That will put you into UI Diagnostics. This will work for both machines and all Xerox machines that use the Connect Key Software.

Most will take you directly into the diagnostics screen. Some models you will be required to do the following after entering the code:

Press the Machine Status button.
Select the Tools Tab.
Scroll down to Maintenance / Diagnostics.

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