Call Volume Issues
Due to unprecedented and unforeseen congestion being experienced across carrier voice networks throughout Australia, many networks are experiencing unexpected congestion which is resulting in some Outbound and Inbound calls failing. We are load balancing outbound calls to different carriers. If your having issues please email and we move your outbound call routes to different providers.


“WARNING: Interbase component has been detected on the computer”

Error: “WARNING: Interbase component has been detected on the computer”
Ensure ALL previous versions of Interbase Client have been COMPLETELY uninstalled from this computer PRIOR to running the Medtech IBXE-7 Update5 Server Setup Installation.

This typically happens when the InterBase Services are not completely stopped (both Guardian and Server Services) prior to uninstalling the old version of InterBase. It leaves associated DLL file/s behind which need to be removed.

Before attempting to install, delete all “Embarcadero” and “InterBase” folders in:
C:\Program Files\
C:\Program Files (x86)\Borland\

Delete the GDS32.DLL file (the culprit) from C:\Windows\SysWOW64 folder and attempt the installation again.

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  1. Peter May 31, 2019



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