Please make sure that you have spoken with a technician before downloading Screwloose Instant Support.
Screwloose Instant Support is a utility that allows us to help you the best way possible. It allows temporary access for a technician to control your computer to fix a fault. Without the random ID and a Secure Encryption key, no one can connect to your computer. Once the program is closed all traces are removed from your computer and all remote connections are terminated. If you have any more questions please contact a Screwloose Technician.