Call Volume Issues
Due to unprecedented and unforeseen congestion being experienced across carrier voice networks throughout Australia, many networks are experiencing unexpected congestion which is resulting in some Outbound and Inbound calls failing. We are load balancing outbound calls to different carriers. If your having issues please email support@screwlooseit.com.au and we move your outbound call routes to different providers.
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Archive for January, 2017

Round cube missing date.

If your “Date” column is blank, or if it’s showing incorrect values, then check your php.ini file, and set the correct timezone for your server.

A sample timezone setting would be:

date.timezone = “Australia/Melbourne”

but can be set to other values, if you know it (google for the proper values)

See this page for a list of all valid php timezones:
http://www.php.net/manual/en/timezones.php

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Telstra Call Forward codes

These codes are used for land lines or mobiles  that use Telstra as a provider.

Turn on Call Forward: **code*(phone number to forward calls to, including area code)*10#
Turn off call Forward: ##code**10#
Check if forwarding is on: *#code#

Where: “code” is:
21 for “All calls”
61 for “No answer”
62 for “Unreachable”, ie “out of coverage”
67 for “Busy”

Specifically for “no answer”, you can set the duration your phone rings before it diverts using the the following:
**61*(phone number to forward calls to, including area code)**(number of seconds)#

This was compiled from the following Telstra pages (though I will point out that none of the pages mention the “unreachable” diversion – this oversight should be corrected):

https://go.telstra.com.au/helpandsupport/-/turn-call-forward-on
https://go.telstra.com.au/helpandsupport/-/turn-call-forward-off-on-your-mobile
https://go.telstra.com.au/helpandsupport/-/check-if-call-forward-is-turned-on-or-off-on-your-mobile

https://go.telstra.com.au/helpandsupport/-/change-ring-time-before-calls-divert-to-messagebank-on-yo

 

source: https://crowdsupport.telstra.com.au/t5/General-Mobiles/Call-Forwarding-Codes-Mobile-Network/m-p/150164#M2521

 

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