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Archive for September, 2013

Adobe Reader X – An internal error occurred.

Adobe Reader X - An internal error occurred.
We had Adobe Reader X on a Windows Server 2012 Terminal server all of a sudden coming up with ‘An internal error occurred.’
After Some research Found that Disabling the Adobe Reader X sandbox protection resolved the error.
More about the feature can be found here – http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Privileged.html#idkeyname_1_10186

Here is the registry fix to make the changes.

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Windows Registry Editor Version 5.00
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown]
"bProtectedMode"=dword:00000000

Posted in: Technical

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GFI Max Automatically restart service

Here is how to set the GFI Max service to restart on failure.

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SC failure "Advanced Monitoring Agent" reset=86400  actions= restart/300/restart/300/run/300
SC failure "Advanced Monitoring Agent" command= "AgentFailed.bat"

Create a batch file called AgentFailed.bat and put whatever you want it to do on the 3rd fail.
Some ideas would be to make it restart, send a message to the user to call the helpdesk, or use something like blat to send an email notifying you.

Posted in: Blog, Scripts, Technical

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